Update: After posting this, Swoop emailed me to say that our times had changed and they were totally the opposite of what I wanted and why I had booked their times. I called the Service Center and got a full refund for the tickets. I am not holding this against them as all airlines change their times, and I will still try to book with them in the future. Note: they say that there is a $15 charge for calling the Service Center as they want things to be done online. For something like a full refund it cannot be done online, so they do not charge the fee. I…